Helpdesk: 1800-108-1100 (Toll-free from any mobile or landline phone in India) - 10AM to 7PM IST.
For International Customers: +91 40 66870400 (Between IST 10:00hrs to 19:00hrs). Available on all days excluding Indian public holidays. Live Chat-10AM to 7PM IST. Available on all days excluding Indian public holidays.
This website is owned and operated by Titan Company Limited (henceforth ‘Titan Company Ltd’ or ‘Titan’ or ‘we’ or ‘us’ or’www.titan.co.in’ or’TCL’) having its registered office at #, Sipcot Industrial Complex, Hosur -635126, Tamil Nadu and its corporate office at 132/133 Divyasree Technopolis, Off HAL Airport Road, Yamalur post , Yamalur, Bangalore- 560037, Karnataka.
There may be certain orders that Titan Company Limited cannot accept, and, therefore, we reserve the right, at our sole discretion, to refuse or cancel any order. Some reasons may include limitation on quantity available for purchase; errors in pricing or product information or certain issues identified by our fraud avoidance department. We also reserve the right to ask for additional information for accepting orders in certain cases. We will notify you incase your order has been cancelled fully or partially or if any additional information is required to accept your order.
Titan.co.in is committed to ensuring full customer satisfaction with respect to the products available on our website, security & customer assistance. However, if you are not happy with the product, you can choose to return the order.
Swarnanidhi is a flexible, 12 months jewellery purchase scheme. This scheme will also help protect you against the rising gold rates.
Under this scheme you can book grams of gold every month for 12 months post you can redeem the grams booked in form of Tanishq jewellery at gold rate applicable at the time of redemption, without having to pay even if gold rate increases.
If you are not comfortable making an online payment on Titan.co.in, you can opt for the Cash on Delivery (COD) payment method instead. With COD you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.
Titan Company is the organization that brought about a paradigm shift in the Indian watch market when it introduced its futuristic quartz technology, complemented by international styling. With India's two most recognized and loved brands Titan and Tanishq to its credit, Titan Company is the fifth largest integrated own brand watch manufacturer in the world.
Titan Company has a defined policy for Corporate Social Responsibility(CSR). As part of its CSR initiative, the manufacturing units of Watch, Jewellery and PED, at Hosur, have acquired the 'ISO 9001: 2000 Quality Management System Standards' and 'ISO 14001:2000 Environment System Standard' certifications, in its journey to be an ecologically responsible organisation.
Since its inception in 1984, Titan Company continues to grow and set new standards for innovation and quality. With more than 984 retail outlets across 218 towns, having a carpet area of over 1.3 million sq. ft., it has India's largest retail network. Apart from the 11,000 multi-brand dealer outlets for watches, 367 World of Titan stores and 147 Fastrack stores and kiosks, it also operates as the largest jewelry retailer in India with over 159 Tanishq boutiques and Zoya stores as well as over 33 Gold Plus stores. It also sports more than 248 Titan Eye+ stores and is backed by over 7,000 employees and innumerable admirers' world over.
A key business partner of Titan in the market place, is the redistribution stockist. The distribution channel handles well over 50% of the watch business of the company. The main focus of this channel is market penetration and coverage. Currently we have 65 distributors handling well over 11,000 dealers across the country.
Our quality compares with the best in the industry and our products are put through rigorous tests for compliance with NIHS and ISO standards. Being the fifth largest manufacturer brand in the world, the customer is guaranteed unparalleled quality and quick delivery at very attractive prices.
Titan Company is fully committed to develop a sustained long lasting and fulfilling relationship with all its vendors, who, on a consistent basis adhere to the business principles and dynamic demand of the customer requirements. Titan Company achieves this through up gradation of vendors' capability and driving cost efficiencies resulting in mutual benefit.
For all international orders, your cart value should be minimum of $200 and maximum of $3000 , which is inclusive of all shipping and handling charges.
Mode of Payment
Payments are accepted through PayPal Payment gateway either by your PayPal account or by using International credit/debit cards only. Payment will be received only in USD. Please note that cards (credit or debit) issued in India will not be accepted for any international orders.
Our Shipping Partner is UPS.
The shipping and handling charges apply for international destinations. All products/consignments are dispatched on “Delivery Duty Unpaid ” (DDU) basis.
You will receive your order within 2-3 weeks after the confirmation of the order. Our logistic partner will get in touch with you once your product reaches the destination.
Returns and Exchanges
Currently, we do not accept any returns or exchanges of our products in case of international orders.